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The Sales/Ops Tug-of-War

  There is an age-old conflict between sales and operations. ¬†Every organization has some instance of this, where one group is pressing forward and making promises to the world, while another group is saying those promises cannot be met. ¬†How do you solve this problem? Once you know The WHO-DO, it only takes a couple of minutes to get everyone on the same sheet of music! In this episode, we hear about using the WHO-DO ...

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