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The Sales/Ops Tug-of-War

  There is an age-old conflict between sales and operations.  Every organization has some instance of this, where one group is pressing forward and making promises to the world, while another group is saying those promises cannot be met.  How do you solve this problem? Once you know The WHO-DO, it only takes a couple of minutes to get everyone on the same sheet of music! In this episode, we hear about using the WHO-DO ...

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