Mindset Performance

Part 2

Jarrod Haning allows you to access your next breakthrough on demand by learning to think at a higher level.  He is an award-winning speaker who was featured on Nightline and has 4 TEDx talks to this credit.  Karla and Jarrod dive deeper into the Nobel-nominated MindScan.

Listen to the Podcast…

More information about Mindset Performance and WHO-DO™

Jarrod Haning on LinkedIn: https://www.linkedin.com/in/jarrod-haning-5831578/

MindScan Review Call: https://www.mindsetperformance.co/mindscan.html

WHO-DO™ Assessment: https://thepeoplecatalysts.com/who-do-assessment-welcome/

The Mindset Performance Discussion…

Karla Nelson:  And welcome to the People Catalyst Podcast, Jarrod Haning.

Jarrod Haning:  Great to be here.

Karla Nelson:  Well, you know, you have to have the … What was the world’s greatest tickler in the five-year-old category?

Jarrod Haning:  I am the world champion tickle champion.

Karla Nelson:  The world tickle champion. That’s fantastic. I know your son’s nine now, but I was sold at that point. Talks a little bit about positioning and branding, which is fantastic. And so we’re so excited to have you on the podcast today, and talk about … You have the most fascinating background, in the fact that you know, for 18 years you were a violinist in the South Carolina Philharmonic Orchestra, like 18 years, and then all of a sudden … You’ve got to share with us what happened.

Jarrod Haning:  Ah, yes, yes. So, in a previous life, in a previous career, many, many moons ago, I was a profession-

Karla Nelson:  Which is so super cool by the way. And my hometown is Charleston, South Carolina. So …

Jarrod Haning:  Yay. Palmetto State.

Karla Nelson:  Yay.

Jarrod Haning:  So yeah, I was a professional musician, classically trained, playing concerts and all the stuff that goes along with that. Both my college degrees are in music, and I’ve spent half my life in a cave with no windows, perfecting and practicing hours a day on end, sore fingers, all that stuff. Yep. And, it’s wonderful. It’s very fulfilling. It taught me to think differently about business, for example. Because when I was out, I got frustrated that I’m working and it seemed like 50,000 a year was my ceiling. But I rethought the way I solve those problems, I made three changes. All of them involve taking my time out of the equation. How could I teach, without my time being the limiting factor? How could I play concerts without my time being the limiting factor, and how could I open up avenues to receive more income streams without my time being limiting factor? So I made those three changes and it took me from 50,000 a year to 100,000 a year, but making 100,000 a year, only working 20 hours a week. So I would encourage anybody-

Karla Nelson:  They could do more tickling.

Jarrod Haning:  That’s right. And then that. I get the tickle factory going. So yeah, I would encourage anybody, wherever, whatever business they’re in, how can I take my time out of the equation and get the same results. But yes, I was Principal Viola. I was Principal Viola with that orchestra for 10 years. I played with that orchestra for about 18 years. And I’ve probably played with about 14 different orchestras throughout the classical tenure until I moved over to performance coaching and speaking and training and the world I’m in now.

Karla Nelson:  Which is so similar by the way. And it’s funny you say, just today my son was learning patterns in math and his dad looked at it and he loves the piano. Oh my gosh. I can’t separate him from it. And he was explaining the pattern by the melody for each, like it was a trapezoid, it had the same melody, right, the square, the same melody and all of a sudden, he got it instantly. How the pattern actually works, and so you know, really when you think about it, like everything is math and music is math, right? So business really at its core, has this, mathematical underlying, and I was always like to say, “It’s science and it’s art,” right? And so, the coolest part about business is that you can have the science of business, but you also have the art. So it’s that space between the notes, right? That you can put your dent on a universe, and I think that’s super cool, as far as your background, and then how you have that background, to be able to speak into the world of business.

  And I want to talk a little bit about, there is a sector in the MindScan that talks about something that I think everybody should be aware of, which is the four quadrants of being unconsciously incompetent, consciously competent and unconsciously competent. And those four quadrants I think speak to a lot of different areas of business. But I think we kind of like, can of shush them away a little bit and not realize, in saying, “Okay, if I need to shift or I need to pivot my business, what am I consciously competent in? Or what am I unconsciously incompetent in?” And I think the MindScan, it kind of like, it shines a light on those things that you’re unconsciously incompetent at. And so, if you could speak a little bit to that in regards to MindScan, I thought that was a brilliant aspect of the overall profile.

Jarrod Haning:  Yeah. So the bridge there, between music and the work I do now, is some people don’t know this, but when you’re engaged in making music, whether you’re singing along to the radio or clapping your hands at a concert or something, in that moment, you are using more of your brain than any other time of your life. More different areas, more contrasting areas, more cross connections. This is different than other areas where we use our brain. So say for example, athletic performance. In athletic performance, it’s completely the opposite. The higher a level that you’re performing or that’s your body is engaged in that activity, the less of your brain you’re using. Your brain enters kind of a meditative state. It becomes very quiet, because glucose is a very precious resource and it needs to be going towards the muscles, so your brain kind of quiets down.

Well, the cool part is, what if there was a way where you could access different parts of your brain on demand, and that’s one of the things that the MindScan makes possible. So, talking about conscious and unconscious competence, and why that makes a difference, no matter where you’re at, there are three things that are happening in that situation. If you’re trying to overcome an obstacle or reach a goal or whatever it is, I’m going to tell you these three things and you’ll see why it’s true that there’s not really any such thing as working smarter. Working smarter is an illusion. It’s the same thing as working harder, also an illusion. Both of those are dead-end roads and we’re going to look at that here shortly.

So the first thing is you are already doing everything that you know to do. If you’re trying to reach that goal, cross that bridge, whatever it is, pat yourself on the back. You’re not a slacker, you’re doing everything you know to do, if it makes … And the second thing is, the things that you’re doing to solve that problem, they seem like good ideas. They make sense. Like, you know, duh. You know, you’re not going to do stupid stuff. Of course they make sense. What that means is a breakthrough in your situation, the actual transformation. And this is where we get into the those four quadrants that you mentioned earlier. The true transformation will at first, not make sense. It’s going to sound like a bad idea.

Karla Nelson:  And not only that, this is so crazy, Jarrod, that you’re saying that, because I was watching one of my mentors and colleagues, and they talked about cognitive dissonance, right? Like we cannot hold two opposing ideas at the same time. So your mindset is that you, whatever it is that you believe, is, say for instance, oh I’m coming up against an issue or a challenge or a problem, your mindset is either, I can fix it or I can’t, or it’s I can, you know, this is a good idea or this is a bad idea. Right? So it’s the mind that’s holding that, right, based off cognitive dissonance, that, and it made me think of you actually, it’s kind of funny you brought that up today, because the mind and it’s inability to hold two different thoughts at the same time, is exactly like oh wow, that’s going to seem like a bad idea, at the time.

Jarrod Haning:  Yeah. The illustration I give there is, when you’re five years old or however old it was, when you’re learning how to ride a bicycle, in that moment where they took off the training wheels and you didn’t have it yet, of course you don’t want to fall down because that sucks. You don’t want to get hurt. And in that moment where you hadn’t experienced balance, your crazy aunt Jenny comes by with some advice, and she says, “What you need to do is go faster, because when you go faster it’s easier to balance.” And you think to yourself, “Now I know why they call her crazy Aunt Jenny.”

Karla Nelson:  Maybe I can’t even like to go at this speed.

Jarrod Haning:  Yes. Are you nuts? But then notice what happens, the moment that you experience balance, your brain goes, “Oh my gosh, now I get it.” Now before you felt the difference, no amount of explanation made a difference. But after you felt the difference, no amount of explanation was needed. And what that shows us, is the breakthrough in your situation isn’t going to come from your understanding. It’s not going to come from the things that you are consciously aware of, that you are competent in. It’s going to come from that area that you’re not even aware of, exists. And that’s what the MindScan makes possible because we can print those thinking patterns up on paper and get you access to that unconscious competence right away.

Karla Nelson:  Yeah, I love that. That’s so fantastic. And I love, you know, we were talking about, and Peter Drucker’s one of my all time, if I could ever meet somebody, I know he passed away several years ago, but I love him. I love if you read his work, he was such a visionary and he knew where the puck was going. And one of the quotes I know we talked about was, success in the knowledge economy. Because that’s where we’re at, right? It’s like the knowledge economy. It comes to those who know themselves, their strengths, their values, and how to best perform. And I mean that just speaks completely to the work we do. Right? That’s based off 110 years of marketing research. How do you put the right people in the right place at the right time doing the right thing?

  And by the way, Peter Drucker was the same guy who said, “Innovation is easy. Just put teams together. The problem is that nobody knows how.” Right? And so, but the first part is to understand yourself, and then it’s, how do you put teams together? And I love that the MindScan, it breaks it down. Really, what I saw, and you can correct me if I’m wrong here Jarrod, these four specific areas, which is, how are you thinking, what are your strengths, what are your areas of weakness? And then, what am I going to do about it? Right? And so if you could speak to like first, you know, you’re thinking like, what’s … The biggest challenge all of us face actually is the thing between our two ears, anyway.

Jarrod Haning:  Yeah. So it measures a couple of different things. It measures your natural understanding. You know, some people are really good with music, some people are really good with math. Some people were really good with sports, measures natural understanding. This is surprisingly important. I have lost count of the number of people that were not aware, that they were not aware of their strength, of their sweet spot.

Karla Nelson:  Yeah. That’s because it’s so easy, right Jarrod? The thing you’re like brilliant at, you’re like, okay, you can play the violin. Okay. And you just go, you know, you just do it. Right? And it’s brilliant. Well, everybody else looks at it and goes, “Oh my gosh, that’s the most incredible thing I’ve ever seen.” Right? But we take advantage of the things that we’re most brilliant at. We don’t value them, and necessarily even lean into them because, oh my gosh, it’s just so easy, right? Duh.

Jarrod Haning:  We do. Now imagine what happens when somebody becomes aware of what that sweet spot is. Had a guy who’s making 400,000, he’s in the financial space. You’d think at that level, what are you going to teach him that he doesn’t know? He takes the MindScan and sees right there that he didn’t know what his sweet spot was. He didn’t know what his zone of genius was. So we take them through some mindset push-ups, so he gets clarity on that, on the thing that makes the biggest difference, that moves the ball forward, the biggest difference, he starts to schedule his day around that, starts to structure his day around that, and that clarity takes him from 400,000 to 1.2 million over the next year and a half. I have another lady, she’s a high executive of a nonprofit and as you know, working at a nonprofit, it’s like hurting cats because yes, you’re dealing with volunteers and all this other stuff, right?

So here she is in the thick of that all, you know, just the stress that comes with hurting volunteers and can we just get cats instead? And I mean you, just that mess, right? And you know, we don’t have the money to outsource this and so we have to do that ourself. And so now we are wearing hats that we don’t need to be wearing and shooting ourselves in the foot. Well, takes the MindScan, same thing. She’s already performing at a high level and one of the things that showed was that she wasn’t nearly as clear on her strengths, her sweet spot, her zone of genius as she thought she was. So we were able to take her through some mindset push-ups, rewire the way her brain solves those problems, get her brain thinking at a higher level. And that took her earning power to $5,000 an hour. Now, because she is very, very clear on which task produces that, and how to do more of that task during the day, now hiring qualified people is no longer a problem.

Karla Nelson:  Now, that’s supercool. Yeah, so it’s like, okay, this is your thinking, but you know, be focused on your strengths and that totally speaks to what we do because, it’s all focused on what’s your core nature of work, how can you move from your weak work, which is the stuff you’re not good at, to your peak work, which is the things that you do naturally and easily and faster with greater ease and greater effectiveness. And so then also, the MindScan identifies those areas of weakness, right? That, and you kind of touched on that a little bit, Jarrod, in regards to, you know, that if in an area weakness could be, “Hey, I don’t actually understand my strength.” Right?

Jarrod Haning:  It is a really interesting area of weakness, that this is a total blind spot for a couple of people. Not everybody, but, is overvaluing your strengths. And so the illustration there is like if you’re going on a hike in the woods, imagine that you have a trail map. Well if you hold that trail map on the end of your nose so that it’s all you can see, you’re overvaluing it. So you’re going to hit a lot of trees. At the same time, you can have the most perfect trail map and people do this all the time. They have the most amazing genius buried in their mind, and they stick it in their back pocket and they never pull it out, and they have no idea. This hidden gem, it’s such a missed opportunity. And the MindScan gives us the ability to pull that out. So their brain is using more of its powers it wants. It’s pretty cool.

Karla Nelson:  That is super cool. And I like that. It’s like, “Oh, you could overuse your strength.”

Jarrod Haning:  Overuse it. Yeah.

Karla Nelson:  That’s kind of interesting, because you know, you never typically hear that with, it’s almost like, “Lean into your strength, lean into your strength.” It’s like, “Oh wow. You could actually overuse it?” I mean that’s kind of juxtaposing pretty much, you know, every assessment that is a strengths assessment, you know, out there. I think that’s pretty interesting. Do you have an example that you could share? I love the, you know, in the woods and, but like a specific, so, you know, people can visualize that, because I can actually see, in my life how, as soon as you said it I was like, “Oh my gosh, that is my strength.” But how could I overuse it and how could that work against me at some point?

Jarrod Haning:  Work against you? Oh yeah, happy, golly. I’ve got so many examples that I want to think of. So, I’ve got three, hopefully we have time for at least two of them.

Karla Nelson:  Yes, I think we do.

Jarrod Haning:  Imagine somebody that is really, really clear on what life is calling them to, really clear on their future. Somebody that has a high commitment to honoring that calling. We want people like that. The problem is, if they become too committed, then life stops working. And an example of that would be, there was one girl, she was 22, she takes the MindScan. At that time in her life, she was a single mom. One kid, she’s living with her parents. Now, she had perfect clarity on what life was calling her to. She had total commitment to honoring that. In her life, what that looked like, is she wanted to be a stay-at-home mom, and for her it was stay-at-home mom or bust, nothing else.

The way that have played out though, is she refused to work. She refused to go to college, because in her mind, from the lens she was navigating life through, those look like the antithesis of being a stay-at-home mom. Why would I want to do that? This is what I want to do. But somebody from the outside looking in would say, you dummy-

Karla Nelson:  You don’t have to not do that to do something else.

Jarrod Haning:  Right. Or even more, so, if you want to be married, going to college is the fastest way to meet a husband.

Karla Nelson:  Oh, there’s a good one right there.

Jarrod Haning:  Here’s another one. Here’s another one. Some people are super ninjas socially, they have the ability to build rapport just amazingly well, and relationships amazingly well. Their ability to read people is just, you know, there is no second to it. They’re super ninjas. The problem is, sometimes they get into leadership and because they value so much how people feel, it works against them. So they find people being irritated around them and they can’t understand why. They say, “Oh, here, here, let me, let me help you with that.” In their mind, they’re being kind by helping, but it gets interpreted by the other person as, “You don’t trust me to do my job.” Because they’re overvaluing that lens. I got one more, one more. If we have time for one more.

Karla Nelson:  No, throw it in, throw it in. Just roll up with the action plan, for sure.

Jarrod Haning:  Before we wrap up. Here is-

Karla Nelson:  This is so interesting. I love it.

Jarrod Haning:  All right. All right, so a lot of business owners and leaders that I have the joy to work with, when they first come in, they pride themselves on getting things done. They’re achievers, they’re action takers, pride themselves on checking things off their to-do list and just real go getters, but then if we pull an aside afterwards and say, “Hey, do you, does it ever feel like there’s more on your to-do list than you have time to get done?” They’re like, “Oh my God, all the time. How did you know?” “Do you ever try working harder and faster to fix that?” “Yeah. Yeah. Absolutely. That’s the way you fix it.”

Okay. When you get to the end of the day, does it feel like you spent most of your day doing little stuff that someone else should be doing? They’re like, “Yeah, all the time.” Well, when we look at their MindScan, what we find is the way their brain solves problems is by taking action, which makes sense on the surface. The more action you take, the more results you get. The problem is because their brain solves problems, it over values action. Their brain just looks for more things to do.

Karla Nelson:  Activity does not equal productivity.

Jarrod Haning:  Correct. Thank you. Thank you, thank you, thank you.

Karla Nelson:  So true. And it’s so, I think, and it’s interesting because with our method, the WHO-DO method, it identifies, are you a doer or are you a thinker, and they value those differently. Right? Doing and making action and taking action versus thinking like, “Are you in your mind or are you on your feet?” And it’s interesting because there’s a balance of the two. But as a leader, you don’t have to be in the bullpen the entire time, right?

Jarrod Haning:  Leader’s job is not to do, it is to cause. And they do that with systems and people. If you are doing the work, your business is falling behind.

Karla Nelson:  I love that system. So Peter Drucker, we’ll come back to him again, because I love this man. He, oh actually Deming is a probably better focus on this one is, you know, 94% of failure is process failure, not people failure.

Jarrod Haning:  Amen to that.

Karla Nelson:  Yeah. If you’re a leader, you need to understand the process by which you fill in the blank. Like what is the process? Because what happens is, is that something fails and we want to point the finger at somebody else, but as a leader, it’s actually the process that’s the most important. Now, that’s not saying that we don’t value people, it’s just saying that how they come to a conclusion of ideation. What are we going to do, or implementation, how are we going to get it done? Having a process and understanding, and as we started this out, knowing yourself, right? Because that’s what Peter Drucker said, the definition of success basically was knowing your strength, your values, and how you best perform. So how can you insert yourself into that, is absolutely critical. And I think as leaders understanding how to help people along that road. And I love what the MindScan does in, it’s really interesting because it’s extremely short and you’re wondering why and how you could get that much data and information.

Jarrod Haning:  It’s so weird.

Karla Nelson:  Out of just such a, you know, I think it took me all of seven minutes maybe, right? And then it’s like, okay, that’s totally me. So, and at the end it creates an action plan, right?

Jarrod Haning:  Yes, yes.

Karla Nelson:  So, what are we going to do? How are we going to take a look at this? And of course you know that’s the end result of any great assessment training or whatnot, is like what are we going to do about this? So Jarrod, can you share with the listeners like how they can get ahold of you, how they can, you know, see the MindScan, get some information.

Jarrod Haning:  Yeah, I would be happy to get another person, their breakthrough map. Oh my gosh. Mindset.call.co. Mindsetcall.co, if you go there, I’ve got a little short explainer video, so you can see some pictures of MindScans and other thinking patterns and the difference it made in their life. Short little application. If you’d like to take the MindScan yourself. If it looks like it’s going to be a good fit, I’ll send you right over, so we can get your breakthrough map. And Karla is absolutely right. It’s very short. Most people take seven to 10 minutes, 15 minutes at the longest, and it’s a very different-

Karla Nelson:  That’s if you’re a thinker, because I’m like … I just like went through it real quick and I was like, yeah … But if you’re a thinker and you’re like working through all the little aspects, it might take you up to 15 minutes, but it’s super short. Super cool. And the results are fantastic. So thank you so much for being on the People Catalyst Podcast. Jarrod, I really love what you’re doing and look forward to hearing more.

Jarrod Haning:  Thank you, ma’am.